1. Introduction

ARUKA is committed to protecting the privacy and confidentiality of all individuals who interact with our organisation. This policy outlines how we collect, use, and protect your information, and our dedication to maintaining your trust.

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2. What Information We Collect:

We collect personal information that you voluntarily provide to us when you use our website, such as:

• Contact Information: Name, email address, and phone number when you fill out our contact form or subscribe to updates.

• Donation Information: Your name, address, and transaction details when you make a donation. Please note that we do not store your credit card information; it is processed securely by a third-party payment provider.

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We may also collect non-personal information, such as website usage data, to help us improve our website and services.

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3. How We Use Your Information:

We use the information we collect for the following purposes:

• To respond to your inquiries and provide support to those in need.

• To process your donations and issue receipts.

• To send you updates about our work if you have given us your consent.

• To improve our website and communications to better serve our community.

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4. Confidentiality and Data Protection:

We take the confidentiality of your information very seriously. We will never sell, rent, or share your personal information with third parties without your explicit consent.​ For individuals seeking help from ARUKA, all personal details and communications are treated with the highest level of confidentiality and will not be disclosed to anyone outside of our organisation's direct support team.

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5. Third-Party Links:

Our website may contain links to other websites, such as payment processors or partners. We are not responsible for the privacy practices of those other sites. We encourage you to review their privacy policies before providing any personal information.

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6. Your Rights:

You have the right to access, correct, or request the deletion of your personal information that we hold. If you have any questions or concerns about our privacy policy, please contact us.

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7. Changes to This Policy

ARUKA reserves the right to update this privacy policy at any time. We will post any changes on this page to keep you informed.

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Contact Us If you have any questions about this privacy policy.